Michelle is the Chief Information Officer and the Executive Vice President of Operations & Insights for The IMA Financial Group, Inc., leading the company in enabling innovative business solutions through supporting technologies and partnering with The IMA Financial Group’s business units and subsidiaries to facilitate growth, scalability and operational efficiencies.
In 2019, Michelle’s ‘Datapalooza’ campaign received a Colorado PRSA Data Intelligence Campaign Gold Pick Award and won Best in Show from the Insurance Marketing & Communications Association. She also recently won Denver Business Journal’s 2019 CIO C-Suite Award.
Michelle has been a featured speaker at many different events and conferences, including the 2019 Gartner Data & Analytics summit, GreatLakesBI18, and the 2018 Assurex Global Technology conference. She is passionate about a wide array of topics, including master data management, data governance, business intelligence, and her work in overhauling and organizing the way that IMA views technical resources.
Prior to joining IMAFG in early 2017, Michelle was a Practice Area Leader at Slalom Consulting responsible for Strategy & Operations. Her career includes driving revenue growth, transformative technology implementations, asset creation, client management and delivery excellence- with an inclusive focus on helping companies solve challenging problems and create effective solutions to increase customer value. Her clients have included companies in the telecommunications, high-tech, banking, fast casual restaurants, and energy industries.
Before joining Slalom, Michelle served as the Vice President of Support Operations for the nation’s largest independent provider of ATM services. She oversaw contact and technology centers, field operations analytics, business restructuring and large process improvement initiatives.
Michelle earned a Bachelor of Science degree with honors from The University of Colorado in Boulder, with an emphasis concentrated on analytics, operations and international business. She is a certified Lean and Six Sigma Master Black Belt.