President of Osterman Research. Focused on understanding, analyzing and forecasting markets for messaging, collaboration and related technologies. Osterman Research was founded in 2001.
Previously, I was an analyst for several market research and related firms (Creative Networks, SRI International, Ryan Hankin Kent, ElectroniCast and Gnostic Concepts).
Michael Osterman is the principal analyst of Osterman Research, a market research and consulting firm focused on understanding the technologies and processes involved in workplace communication and collaboration. Michael has been the head of Osterman Research for 19 years and in the tech-focused market research industry for many years before that. The company covers a number of topics related to security, security awareness training, content archiving and other areas that are focused on how people communicate and collaborate. The company is based in Washington State.