Growing up with a single parent I was fortunate to have loving and caring grandparents to help raise me. As hard workers they set a positive example for me at an early age. Their influence along with that of a 6th grade teacher who really believed in me was instrumental in me being first in my family to get a college degree. A day doesn’t go by that I don’t think of those early influences and how they shaped me professionally.
Today as a senior IT executive I blend those traits with strategic insight, business savvy, natural leadership, emotional intelligence and interpersonal skills to deliver technical solutions that keep companies a step ahead in today’s marketplace. My passion is mentoring and building high performing teams. I am recognized for big picture thinking with detailed execution, having repeatedly driven organizational growth, performance, security, profitability, and productivity. Performance highlights…
Organizational Transformation – Transformed two financial institutions with hundreds of employees and hundreds of thousands of members to fully outsourced solutions on schedule, on budget with close to 100% uptime.
Disaster Recovery and Business Continuity – Created and implemented million-dollar-plus state-of-art disaster recovery infrastructure plan including redesign/build out of core operations and alternate data centers delivering industry leading recovery point and recovery time objectives.
Strategic IT Planning – Architected and implemented state of the art contact center solution; addressed problem at data center and implemented virtualization technology, creating foundation for disaster recovery solution.
Cost Savings – Reduced voice costs by six figures while automating voice failover and redundancy; cut operating expenses by hundreds of thousands of dollars by renegotiating Verizon MPLS contract.
Individual and Team Leadership – Recruited, developed and led high performing teams and people, including many who were promoted and enjoyed successful IT and IT security careers.