Frank Hackett has been part of Secureworks for nearly ten years and has amassed over 15 years of experience in the industry. Frank serves as a security researcher on the HUMINT team within the Counter Threat Unit. His primary responsibilities involve interacting with different threat actors and conducting e-crime research on a daily basis. Additionally, he is the lead ransomware negotiator at Secureworks. Frank's professional qualifications include several industry certificates, such as CISSP, CEH, CHFI, and GPEN.