Chris Bilodeau, Cloud Security Team Lead, Cisco Cloud Security. With over 15 years’ experience, Chris has done everything from answering calls at the support desk to managing network and security teams. He has a passion for connecting technology to business needs and a knack for explaining advanced concepts in a way that makes sense to the engineer and the executive. During his seven years with Cisco, Chris has worked with hundreds of customers globally to create training and certification programs, end-user documentation, and system integrations.